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Returns:
Returns will be accepted within 10 working days in accordance with The European Directive on Distance Selling (Directive 97/7/EC). Returns will be accepted only if the item is received back in store, with original receipts in the package, and is in re-saleable condition. Returns may be refused for the following resons:
Items marked as “Sale” items are sold as seen and reduced accordingly and are not permitted to be exchanged or refunded.
We do not accept returns of any accessory items such as hats, fascinators, bags, scarves, wraps, jewellery, etc.
Please note, postage costs will not be refunded. Also, the cost of returning the item lies solely with the customer. The item must be returned by registered post or courier. We will not accept responsibility for items lost in the mail and no refund will be issued for such items.
If you wish to return your item, please follow the above guidelines and return to: