Please note, any use of this website and transactions carried out as a result of this website are subject to the following terms and conditions.

General:

Access to and use of this website and the products and services available throughout this website are subject to the following terms, conditions and notices (the Terms of the Service). By using this service you are agreeing to all of the Terms of Service as may be updated by us from time to time.

Access to this website is permitted on a temporary basis and we reserve the right to withdraw or amend the services without notice.

Payment and Pricing:

 

All prices displayed on our website are inclusive of VAT and correct at the time of posting. Prices are subject to change without notice. International customers will be responsible for all customs and duty charges that may be applied to your order. No order will be dispatched before your debit/ credit card has been fully authorised for payment, including postage costs. Customers will be notified within 48 hours if payment is not authorised. A valid telephone address, postage address and email address is required for every order and no order will be processed without these. Cancellation of or changes to any order must be notified by telephone immediately after ordering, otherwise we cannot accept these changes.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal service, for which we will not be responsible. Delivery times listed are working days and exclude weekends and bank holidays. Also, orders must be placed before 3pm in order to be posted the following day.

In order to contract with Beverly Hills Boutique, you must be over the age of 18 and possess a valid credit or debit card issued by a bank acceptable to us. Beverly Hills Boutique retain the right to refuse any request made by you.

Product Information:

We make every effort to ensure that all product information on our website is accurate at the time of posting. However, product colors may vary depending on individual monitors and we will not be held responsible for variation in color due to this reason. All sizes posted are UK sizes and are approximate but please contact the store if you want more information on sizing, we will do our best to guide you to the correct size for you.

We reserve the right to refuse any order where information, including pricing, has been entered incorrectly. We will notify you immediately if this happens.

Also, all sales are subject to availability. If an item has become sold out or is no longer available, we will notify you immediately and you will be refunded in full.

Prohibitions;

You must not misuse this website. You will not commit or encourage a criminal offence, transmit or dispute a virus, or post any material that is malicious, technically harmful, in breach of confidence, or in any way offensive or obscene, hack into any aspect of the service, corrupt data, cause annoyance to other users, infringe upon the right of any other persons proprietary rights, send any unsolicited advertising commonly referred to as spam. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990.

We will not be liable for any loss or damage caused by a distributed denial of service attack, viruses or other technically harmful material that may infect your computer equipment, computer programs data or other proprietary material due to your use of this website or to you downloading any of the material posted on it, or any website linked to it.

Disclaimer of Liability;

The material displayed on this website is provided without any guaranties, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by Beverly Hills Boutique and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and any other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages or damages for loss of use, profits, data or other tangibles, damage to goodwill or reputation or the cost of procurement of substitute goods and services arising out of or related to the use, inability to use, performance or failures of this website.

Returns:

Returns will be accepted within 10 working days in accordance to The European Directive on Distance Selling (Directive 97/7/EC). Returns will be accepted only if the item is received back in store, with receipts, and is in re-saleable condition. Returns may be refused for the following resons:

  • If an item appears to have been worn or washed
  • If any of the original tags/ receipts are missing
  • If an items is damaged, ripped, torn
  • If an item smells of smoke, food, body odour, perfume products, etc or is stained with make-up or false tan or anything else

Items marked as “Sale” items are sold as seen and reduced accordingly and are not permitted to be exchanged or refunded.

We do not accept returns of any accessory items such as hats, fascinators, bags, scarves, wraps, jewellery, etc.

Please note, postage costs will not be refunded. Also, the cost of returning the item lies solely with the customer. The item must be returned by registered post or courier. We will not accept responsibility for items lost in the mail and no refund will be issued for such items.

Payment Security

Together with our hosting and payment partners we use the highest level of security and encryption methods available to process your payments. We never store your card information. This means that your payment details are as secure as they possibly can be when you make a payment with us. We also strictly adhere to best practices of data protection and PCI compliance.

Complaints

Complaints about defects or about incomplete or incorrect deliveries must be notified in writing, within 10 days from date of invoice.

Data protection

It goes without saying that any data required by us for order processing purposes will be treated as strictly confidential.

Intellectual Property:

All information listed on this website is owned completely by Beverly Hills Boutique and its suppliers and is not permitted to be copied, downloaded, reused or reposted in any way.